BeauQueue Privacy Policy

Effective date: October 13, 2026

Who we are and how to contact us

Boo Queue, LLC operates BeauQueue, including its mobile application and related websites and services. We are responsible for deciding how personal information is used for our services. Our mailing address is 7901 4th Street North, Suite 300, St. Petersburg, FL 33702, United States. Contact privacy@booqueue.com for privacy questions, requests to exercise your rights, account or data deletion, or concerns about information concerning you that someone else has submitted.

This policy describes information handled by the features you use. Some features are available only in particular account tiers or releases. Device-only information and information uploaded to our services are distinguished below. This notice does not replace any permission, consent or other legal requirement that applies to a particular use of information.

Information we handle and why

Advertising and measurement

Our own promotion and attribution features use account/installation activity, campaign interactions and referral information to deliver and measure promotions, limit repetition and attribute referrals. The advertising experience can differ by account tier. Advertising links and embedded third-party pages may transmit information directly to their operators when you open them.

Cross-service targeted advertising across BeauQueue and the planned Trapezoid service is a planned capability. It is not currently represented as operating. Under the intended arrangement, participating businesses would use Trapezoid’s advertising portal to select audience categories, and our platform would determine which users receive their advertisements and offers. Selecting an audience would not give a participating business access to individual audience membership lists or the underlying personal information used to select that audience. Participating businesses are described collectively here; joining the advertising portal does not itself give a business access to individual user records.

Before introducing this capability, we will explain the information used for audience selection, any information exchanged between services, the responsible service operators and applicable recipient categories, and provide the consent and opt-out mechanisms required by applicable law. Where particular recipient identities must be disclosed, we will provide them as required. A privacy-policy update alone does not provide any required permission to share information. Current device advertising-ID settings are not a universal opt-out from all forms of sale or cross-context sharing.

Cookies, browser storage and external pages

Our related interactive websites use browser session storage for sign-in and selected workspace state. Where website attribution is used, visitor and campaign-attribution cookies distinguish browser visits and referral/campaign chains; the current attribution cookies are configured to last up to one year unless removed or replaced. These are distinct from the app's device storage and advertising identifier. Browser controls can delete or restrict cookies/storage but may affect sign-in or attribution features. Consent is required before nonessential cookie or tracking use where applicable law requires it.

Embedded external content and websites you open, including Facebook videos, can set or access their own cookies and collect information under their own policies. The current static pages at legal.beauqueue.com contain no advertising or analytics scripts. A browser “Do Not Track” preference is not the same as a legally recognized sale/sharing opt-out; contact privacy@booqueue.com about available rights and controls.

Who receives information

We disclose information as needed for the purposes described above:

Facebook/Meta sign-in information is used for permitted authentication and personalized service purposes. Access to Facebook public-profile information does not authorize us to obtain your friends list, private messages or unrelated activity. We do not rely on that permission as authorization to disclose identifiable Facebook sign-in data for unrelated cross-company advertising.

Storage, retention and deletion

We keep information for the purposes described in this policy, taking account of the account relationship, feature operation, the sensitivity of the information, requests to delete it and applicable security, legal, accounting or dispute requirements. There is not one retention period that applies to every category.

Local files and cloud files are different copies. Moving an item to Trash may preserve it for restoration; uninstalling or clearing the app is not a request to delete your cloud account. Local face-matching data can be cleared through its settings. Removing a selected gallery item does not necessarily remove independent recipient copies or every technical record associated with it. Company-controlled starter content can be withdrawn through service policy; a user's deletion of that content is distinct from a company withdrawal.

To request deletion of your account, information obtained from a sign-in provider, or particular personal information, email privacy@booqueue.com with the subject “BeauQueue deletion request” and enough information to locate the account or content. You need not reinstall or sign in to the app to submit a request. We may ask for proportionate information to verify your identity or authority. Do not send your password, access token or full identity document in your initial request. A local deletion or sign-out alone does not complete an account-erasure request.

Requests are handled subject to applicable law. Information required for legal obligations, security or legal claims may be retained or de-identified where permitted. Backup/versioned copies and records shared with others can require separate handling. Contact us for information about the retention criteria or scope of a particular deletion request.

Your choices and rights

You can manage available device permissions, selected sharing audiences, gallery/Trash actions, face-data clearing and automatic copying, and notification preferences. Operating-system advertising settings can limit use of advertising identifiers; they do not necessarily withdraw every previously collected record or replace a legal opt-out request. Disconnecting a sign-in provider can stop future authorized access but does not by itself delete information already held by BeauQueue.

Depending on your location and the law that applies, you may have rights to know/access your information, correct inaccuracies, request deletion, receive portable information, object to or restrict certain processing, withdraw consent and complain to a data-protection authority. Where applicable, California and other US state rights include opting out of sale, sharing for cross-context targeted advertising and certain profiling, and limiting specified uses of sensitive information. You can make requests or authorize an agent through privacy@booqueue.com. We verify requests only as appropriate, respond within applicable statutory periods, and do not unlawfully discriminate for exercising rights.

Where European/UK data-protection rules apply, processing may rely on providing the service under a contract, legitimate interests in security/support/service improvement balanced against your rights, legal obligations, or consent where required. Sensitive information and consent-dependent features require an applicable additional basis where the law requires one. Withdrawal of consent does not affect the lawfulness of earlier processing. Merely accepting this notice is not a substitute for required consent.

We operate in the United States and use providers that may process information there or in other countries. Where applicable law requires safeguards for international transfers, legally appropriate transfer arrangements are required; contact us for information about the arrangements applicable to your data. This policy does not represent that every provider/location is covered by a particular certification.

Age, security and changes

BeauQueue is intended for people aged 16 or older and is not directed to children under 16. If someone under 16 has provided information, contact privacy@booqueue.com so we can investigate and address it. Additional age restrictions can apply to particular content, features, jurisdictions or stores.

We use access controls and technical safeguards intended to protect information, including secure connections for hosted services and protection of the local face-feature store. No system is completely secure. Protect your device, sign-in account and sharing links, and contact us about suspected unauthorized access.

We update this policy when our practices or applicable requirements change. The effective date identifies the current version. Where required, we provide notice of material changes and obtain any necessary consent before using information in a materially different way. The Terms & Conditions are available at https://legal.beauqueue.com/terms.